Q: Why do I have to move my site? What does web site migration consist of?
A: The web site migration service on offer at FAIHAD Hosting is completely free and consists of transferring all your files, databases and emails from your current hosting provider to your brand–new web hosting account with us. We’ll also modify all the settings required for your sites to be fully operational on our avant–garde cloud hosting platform.Our technicians are fully capable of transferring any sort of web site. With years of experience behind their backs, they’re well–versed in the specificities of our cloud hosting platform, our Control Panel and all other commonly used Control Panels. For them, moving a custom–built web app with a lot of custom libraries is as elementary as moving a plain WordPress blog.
Q: How much time will the web site migration process take?
A: There are a lot of factors to take into account – the overall number of files, the physical size of the database, the complexity of the website itself and the current workload of our web site migration professionals, etc. Nevertheless, we do our best to implement all website migrations in a 48–hour time frame. Smaller web sites are transferred faster – usually in less than 24 hours.
Q: My personal privacy is vital to me. What details do you need?
A: We will need the login details for your old hosting provider’s Control Panel and the website’s name (domain name).
Q: I give you access to delicate data. How can I be sure that you won’t misuse it?
Q: Will there be any outage for my web site?
A: While we move your site, it will be available both in your hosting account with us and in your account with your previous web hosting provider. After the migration is complete, we will ensure that everything is working properly and that the integrity of your data is not compromised before telling you that the migration is complete. Then we’ll explain to you how to transfer the domain over to your hosting account with us and how to update the DNS records.
Q: Will my old hosting provider know that I’m leaving them?
A: While we transfer your website content, your web hosting provider will not be aware of the migration at all. We will never touch base with them in any way.
Q: Does it matter what platform my present hosting provider is using?
A: Yup. We support all common Linux–powered hosting platforms. We do not support Windows–powered web hosting platforms, as we don’t provide Windows hosting solutions ourselves.Furthermore, we don’t support proprietary web site building and administration user interfaces like Wix, BaseKit, Jimdo, Website Tonight, Four Square, Mr Site, etc.