1 hour ticket response
We are focused on offering a swift and proper reply to every support ticket sent by a user. Our well–trained client support staff representatives will examine your query and will offer you the best option. We offer a 1–hour response time guarantee for all trouble tickets. In reality, our average helpdesk ticket response time has proved to be twenty minutes.
A Premium Tech Support Service
Our help desk staff representatives have immense experience in the Linux shared hosting service industry and are practiced enough to offer a quick answer to your problem. If, however, the issue at hand is not within the competence of a technician, the trouble ticket will be forwarded to a developer or administrator for further assistance.
An Easy–to–Browse Help Center
In the Web Hosting Control Panel you can find an easy–to–browse Help section where you can get quick tips on how you can use our hosting services. You can find the answers to your queries in the F.A.Q. section, see more suggestions in the web hosting account administration articles or check the step–by–step video tutorials.