A lot of individuals who start using their 1st web hosting account, or switch companies, usually have questions concerning how particular tasks are executed or confront predicaments when setting up various things, including e-mails, website settings, and so on. For this reason, lots of web hosting providers have compiled documentation with the most common questions and problems in order to help their clients obtain information quickly and seamlessly. Consequently, the help desk support staff representatives can concentrate on real problems that certain clients may be experiencing, because the solution for the smaller things will already be available on the web and clients will be able to fix them without getting in touch with the customer service staff. Having thorough documentation is really important, particularly for new clients without any experience, because the web hosting service entails a myriad of functions and many individuals can become puzzled about what to do. A good information repository can both help you accomplish the operations that you need and learn how the web hosting service works as a whole.

Extensive Online Documentation in Shared Hosting

All Linux shared hosting service that we offer include a detailed knowledge base where you can find all you should know in regards to your hosting account. Regardless of whether you intend to create a new database, to redirect a domain using an .htaccess config file or to set up an e-mail account on your desktop PC or feature phone, you can just check our help articles and all the information that you need will be there. When you open a given section of your Hepsia hosting Control Panel, you can see articles that are associated with the functions that can be accessed through it. In case you want to see the entire article list and get informed about all the functions that Hepsia is offering, or only to read general information about the web hosting service, you can browse the whole knowledge base, which can be accessed through the Help menu in your Control Panel. We’ve done our utmost to encompass any challenge that you could possibly chance upon, but if you don’t find the information that you are looking for, you can always contact us, as our help desk support staff representatives are at your disposal 7 days a week.

Extensive Online Documentation in Semi-dedicated Servers

Our semi-dedicated servers come with a comprehensive online article library where you can find any information that you might require about our hosting services or about the Hepsia hosting Control Panel that we’re using. We have prepared it based on the feedback that we’ve acquired from our customers through the years and, as a consequence, our articles touch upon specific problems that you might face and offer the very best means of rectifying them, for instance receiving a 500 Internal Server Error message or not being able to send emails from your desktop computer even though you have the right SMTP settings. The articles are available in every Control Panel section and you can access them whenever you wish. They can help you enlarge your knowledge not only about our platform, but also about the hosting realm as a whole, as they feature in-depth instructions and general info such as what cron jobs or file permissions are.