Aside from having more resources, a reason why you may get your own hosting server and use it instead of a shared website hosting plan is the fact that you could install and run a large selection of software. With a shared account, you could use apps, that don't require root access and are not set up server-side, so if you need certain software for your sites, you can't install it on a shared hosting server. This is not so with a server of your own in which you can install everything you want. The downside is that you may not have much experience and dealing with your own machine is more complicated that managing a shared hosting account where the service provider manages the majority of things. This is the reason why we offer another service for our server plans called Installation & Troubleshooting and you could reap the benefits of it any time you experience any difficulties with the administration of your machine.

Installation and Troubleshooting in VPS Servers

The upgrade can be ordered for any one of the VPS server plans no matter the OS and Control Panel that you have chosen or the task that you need to be performed as our admins will assist you with everything relevant to the software on the server. This includes, but isn't limited to, setting up third-party applications, setting up server options, troubleshooting scripts when they do not function adequately, etcetera. The upgrade features one hour of work and if a certain task requires less time, the remaining minutes will be available for the future and will be listed within the VPS billing Control Panel. You can use the Installation & Troubleshooting service either as an independent upgrade or as an addition to the Managed Services upgrade, which includes 30 minutes of custom work on your machine. That way, you can work on your Internet sites without worrying that you'll not be able to use some app or losing time on technical matters.

Installation and Troubleshooting in Dedicated Servers

The upgrade is available with all our dedicated service and if you add it, our experienced administrators shall be able to aid you with anything on your server. Including installing any third-party software which you might want to use on the server and troubleshooting any script which functions inadequately or doesn't run at all. Our upgrade features 1 hour of work and in case a specific task isn't very time-consuming, we'll add the remaining time to your account. You will be able to check out how many minutes are left inside your billing CP and use them when you need help again. The Installation & Troubleshooting upgrade can be ordered at any moment, so in the event that you require something to be installed in the very beginning, you'll be able to add it to your order during the sign up procedure, while if you need support later on, you'll be able to add it from the hosting server billing area. Thirty minutes of custom work are supplied with our Managed Services pack also, but in case you require additional work to be done on the server, the Installation & Troubleshooting upgrade shall be a guarantee that your apps shall be installed and set up in the very best feasible way.