Live Chat Support in Shared Hosting
As a part of the support services that we offer for our Linux shared hosting service, we now have live chat support that is available 24x7, even on holidays. You are able to get in touch with us no matter if you already own an account or not, since we can assist you with nearly anything, ranging from providing you with common information regarding our services if you are not a client yet and you are thinking about purchasing one of our plans, to helping you with installing an e-mail account in an e-mail client. Some issues are more technical and time-consuming, so you'll need to take advantage of the ticketing system that is built-in the Hepsia website hosting Control Panel, but we can save you precious time and help you in real time on the live chat for various things.
Live Chat Support in Semi-dedicated Servers
We provide live chat support that is available to all of our prospective and present clients. In case you're looking for a new hosting account, you will be able to chat in real time to one of our agents and receive more details about our semi-dedicated service so as to select the optimal plan for your web sites. In case you already have an account with us, we will be able to assist you in a very timely manner with billing, general and 1st level technicalissues. Even though in certain cases you'll need to open a support ticket as there're problems that can't be resolved on the live chat, we will assist you with various standard tasks, like setting up an e-mail account in an email client or forwarding one domain name to another. As a result, you will take advantage of timely support and you'll save a lot of time.